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FAQ Requently Asked Questions
Contact Us FAQ (Frequently Asked Questions)


Answers to commonly asked questions. Click on the questions to show/hide the answers.

NOTE: The answers below are collected from various sources and may change without our knowledge. If you have a correction, please provide us with the correct answer or to add a new question/answer, please let us know.


Continuing Education

For KP HealthStream Support (with access and accounts), please visit the KP Service Now.

What does “no affiliation error message” mean when logging on to HealthStream?

  • HealthStream is a regional or department purchased system. You will need to have active status to access HealthStream. Please refer to your DESPI or department manager

How do I know if a specific course is available on HealthStream?

What is the difference between KP HealthStream and KP HealthStream Express?

  • KP HealthStream Express is a simplified version of KP HealthSteam with no courses content other than Lippincott Procedure library. KP HealthStream Express has limited functionality.
Jobs/Employment at Kaiser Permanente

How do I apply for a job at Kaiser Permanente?


  • All job listings for the different regions are available at the Kaiser Permanente jobs website.
    Please address all inquiries about KP jobs and jobs website technical issues to their web manager.
  • For current employees, please visit the KP Careers website.
    Please address all inquiries about KP jobs and jobs website technical issues to their web manager.

Where are the Clinical Ladders renewal and application forms located?

  • Northern California - Staff Nurse III and IV, Home Health Hospice Nurse III, and Nurse Practitoner III application and renewal forms are available for download at the NCAL Nursing Pathways website's Workforce section, under Clinical Ladders.
  • Other regions- We have no information regarding similar programs in other regions. If you have information about similar programs, please contact support@kpnursing.org.
New Nursing Employee Programs

Does Kaiser Permanente have New Grad training programs?

  • Northern California - Please visit Nurse Scholars Academy for more information regarding their residency and fellowship program.
  • Southern California - New Grad Training programs are only available to nurses that have already been hired by Kaiser Permanente. Managers hire New Grads (licensed newly graduated from nursing school) and are sent to the Regional New Grad Training by the manager of hire after they go to their local New Employee orientation and Nursing Orientation at their facilities which generally are the first two weeks of hire. The New Grad training is for 10 weeks.
  • Other regions- We have no information regarding similar programs in other regions. You can try contacting a facility in your region and ask for the nurse recruiter. They may have more information for you. If you have information about similar programs, please contact support@kpnursing.org.
Training (ACLS/BLS, Specialty training, etc.)

Does Kaiser Permanente provide ACLS training/classes?

  • Northern California -NCAL does provide training but does not provide/pay for the initial ACLS course. Your local clinical education department may be willing to pay for the class if it is related to a change in the employee position. Otherwise, contact NCTI directly. Charges may apply.
  • Southern California -Similar to all Southern California specialty programs, its restricted to staff who require the training for their current job -- it's not for anyone just interested in taking it & therefore is not open to just any RN. The ICU manager registers the employee directly since the manager pays for the course and concurrent clinical practice.
  • Other regions- We have no information regarding similar programs in other regions. If you have information about similar programs, please contact support@kpnursing.org.

Does Kaiser Permanente provide and specialty training classes for nurses?

  • Southern California -Specialty classes are restricted to staff who require the training for their current job -- it's not for anyone just interested in taking it & therefore is not open to just any RN.
  • Other regions- We have no information regarding similar programs in other regions. If you have information about similar programs, please contact support@kpnursing.org.
Clinical Ladder Forms

Where are the Clinical Ladder forms?

  • All forms are no longer on this site. You can find them in the Nurse Scholars Academy website. View the forms here.
Website (KPNursing.org)

How do I get back to the homepage

  • You can return to the KPNursing.org homepage by simply clicking on the logo on the top-left of the webpage.
  • Regional WebsitesYou can click back to your regional homapage by clicking the blue tab with your region's name. Clicking the other blue tab(Nursing Pathways) takes you to the national homepage.

What's the best way to find what I am looking for in the website?

  • The KPNursing.org is primarily categorized using the main components of the Kaiser Permanente nursing strategy. If you know the nursing strategy, specifically the professional practice model, this makes the most sense.
  • You can also use the search feature on the top-right corner of the website. This searches our entire server only. If it is mentioned on the website, you will find it using the search feature.
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