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Celebrating the Power of Kaiser Permanente Nurses During National Nurses Week

Dear Friends and Colleagues,

Highly skilled, compassionate nurses are essential to delivering high-quality health care. Caring for body, mind and spirit—what we call Total Health—is something nurses know well and have modeled for us for a long time, beginning with Florence Nightingale, whose birth we honor on the final day of National Nurses Week.

Florence Nightingale instituted innovations in the care of wounded British soldiers in the Crimean War. Her insistence on having daily clean bandages, sheets and blankets as well as fresh air, water and healthy food reduced the death rate by two-thirds. She later went on to advise on health conditions in America’s Civil War and founded modern nursing practice.

At Kaiser Permanente, we see every day how essential nurses are to our care teams, members and the communities we serve. We see it also in the trusted partnerships between nurses, physicians and other clinicians, as they work in close collaboration to provide a superior level of patient-centered care that is evidence-based, technologically enabled and culturally responsive.

According to a recent Gallup poll, Americans view nurses as the most trusted profession in the United States—and we know why.  Our nurses combine technical knowledge and clinical expertise with empathy, heart and spirit to make a positive and often life-changing impact on the health of our patients.  

Whether on the phone or in person — answering questions, providing or coordinating care, working to improve our processes or inspire a team—Kaiser Permanente nurses create a power that helps us achieve high rates of member satisfaction and high-quality patient outcomes.

That power was recently acknowledged in a study by the Center for Health Outcomes Policy Research at the University of Pennsylvania that noted, “One factor that could explain Kaiser Permanente’s advantage is its commitment to and investment in nursing.”

Our investment in nursing is also reflected in our planning for the Kaiser Permanente School of Medicine. We’ve enlisted the help of nurse leaders like Marilyn Chow, RN, PhD, FAAN, who just recently retired after 16 years at KP, and now Daniel Weberg, PhD, RN, a KPNC Nurse Scholars Academy leader, to serve on our curriculum committee, embedding nursing practice, interprofessional collaboration and team-based care further upstream in our system.

On behalf of all our Permanente colleagues, we express our deepest gratitude to the more than 54,000 Kaiser Permanente nurses who each day dedicate themselves to making Kaiser Permanente a preeminent provider of high-quality care and improving the total health of our members and the communities we serve.  Thank you for all you do.

Sincerely,

Ed Ellison, MD
Co-Chief Executive Officer
The Permanente Federation

Robert Pearl, MD
Co-Chief Executive Officer
The Permanente Federation

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robert pearl

 

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